FAQ
CANDLE FAQ
Why coconut wax?
Our candles are made with a blend of coconut and soy waxes; they are all-natural and sustainable, burn cleanly and slowly, and, with properly trimmed wicks, are virtually soot-free.
How fragrant are your candles?
Because we use natural vegetable waxes, our candles are not as strongly scented as paraffin candles, but instead emit a softer, more subtle, scent that are perfect for everyday use.
What is the best way to burn your candles?
On the first burn, allow the melt pool to reach the edges of the container before extinguishing; this can take up to 3 hours depending on the size of your candle. This will ensure a more even burn throughout the life of the candle, and a maximum scent throw.
As always, do not leave a burning candle unattended, and keep out of reach of children, pets, and drafts.
My candle has wet spots or frosting. Why?
Wet spots or frosting on a candle are very common and natural characteristics of pure vegetable waxes, and are most often caused by changes in temperature. They are purely aesthetic and do not affect the scent throw or burning properties of the candles. Often, the candle appearance will self-correct once the candle is burning and heating the jar.
HOME FRAGRANCE FAQ
What types of fragrance do you use?
The fragrances in all of our products are a blend of premium, cosmetic-grade fragrance oils, essential oils, and naturals. They are always:
- Paraben Free
- Phthalate Free
- Prop 65 Compliant
- Cruelty Free
How long do your reed diffusers last?
The fragrance in each diffuser should last 2-3 months. Note that placing the diffuser in or near bright light or direct sun may shorten this life span.
What are the ingredients in your reed diffusers?
We use premium, phthalate-free fragrance and essential oils in all of our products. The reed diffuser base is composed of petroleum distillates and methyl ether, but the full ingredient list is considered to be proprietary information and trade secrets and are withheld by the manufacturer in accordance with the provisions of the law. All of our reed diffusers are:
- Alcohol & DPG Free
- Ethanol Free
- Paraben Free
- Phthalate Free
- Leaping Bunny and VOC Compliant
Do not consume the liquid in the reed diffusers; keep them away from children and pets to avoid accidental spillage or ingestion. May cause damage to surfaces; clean spills immediately.
BATH + BODY FAQ
What are the ingredients in your roll-on perfumes?
Our perfume blends contain only pure vegetable oils and phthalate free, cosmetic grade fragrance oils, and will leave a dry yet fragrant finish on your skin.
Are your bath and body products gluten-free?
Yes! They're also free of parabens, phthalates, and mineral oil. Please note: they do contain coconut oil.
What are the ingredients in your body lotion?
Water, Glycerol Stearate, Isopropyl Myristate, Coconut Oil, Stearic Acid, Cetearyl Alcohol, Ceteareth 20, Soybean Oil, Shea Butter, Dimethicone, Sunflower Oil, Aloe Vera, Hydrolyzed Silk, Disodium Benzophenone-4, Disodium Diazolidinyl Urea, Iodopropynyl Butylcarbamate, DMDM Hydantoin, Phthalate-free Fragrance Oils, Essential Oils
What are the ingredients in your liquid hand soap?
Water, Sodium Methyl 2-Sulfolaurate, Disodium 2-Sulfolaurate, Cocamidopropyl Betaine, Lauramide MEA, Cetrimonium Chloride, PEG-150 Distearate, Organic Sage Leaf Extract, Organic Horsetail Extract, Organic Marigold Flower Extract, Organic Chamomile Flower Extract, Organic Ginseng Root Extract, Oat Extract, Organic Lemon Peel Extract, Organic Aloe Vera Leaf Extract, Pro-Vitamin B5, Polyquaternium-7, Citric Acid, Phenoxyethanol, Caprylyl Glycol, Ethylhexylglycerin, Hexylene Glycol, Fragrance Oil, and Essential Oils
What are the ingredients in your body oil?
Silicone, Isopropyl Palmitate, Coconut Oil, Glycerin, Castor Seed Oil, Grape Seed Oil, Olive Oil, Meadowfoam Seed Oil, Argan Oil, Macadamia Oil, Jojoba Oil, Dimethicone, Dimethiconol, Rice Bran Extract, Rosemary Leaf Extract, Sunflower Extract, Phthalate-Free Fragrance Oils, Essential Oils
What are the ingredients in your sugar scrubs?
Sugar, Safflower Seed Oil, Silica, Polysorbate 80, Rice Bran Extract, Rosemary Leaf Extract, Sunflower Extract, Vitamin E, Phenoxyethanol, Phthalate-Free Fragrance Oils, Essential Oils
What are the ingredients in your body wash?
Water, Sodium Lauryl Sulfate, Sodium C14-16 Olefin Sulfonate, Cocamidopropyl Betaine, Cocamide DIPA, Acrylates Copolymer, Glycol Distearate, Laureth-4, Organic Coconut Milk, Organic Aloe Vera Leaf Extract, Witch Hazel, Organic Chamomile Flower Extract, Phenoxyethanol, Ethylhexylglycerin, Caprylyl Glycol, Hexylene Glycol, Methylchloroisothiazolinone, Methylisothiazolinone, Alcohol, Citric Acid, Sodium Chloride, Phthalate-Free Fragrance Oils, Essential Oils
MISCELLANEOUS FAQ
Do you take back used candle jars?
At this time, no. We are unable to re-use used candle jars for production, as they have been heat compromised. We encourage everyone to clean any remaining wax from the jar, remove the metal wick tabs, and either recycle with your local recycling facility or repurpose the jar as a vessel for holding pens, cotton balls, and more!
Can you make me a certain product in a different size or container than you currently offer?
We are currently unable to accommodate any custom product requests.
Can you do a private label product for my shop or event?
We do not do private label, and are unable to accommodate custom orders at this time.
