FAQ

CANDLE FAQ

Why coconut wax?

Our candles are made with a blend of coconut and soy waxes; they are all-natural and sustainable, burn cleanly and slowly, and, with properly trimmed wicks, are virtually soot-free.

How fragrant are your candles?

Because we use natural vegetable waxes, our candles are not as strongly scented as paraffin candles, but instead emit a softer, more subtle, scent that are perfect for everyday use.

We use premium, phthalate-free fragrance oils in all of our products. For our candles, we use amounts recommended by our fragrance suppliers. Some ingredients in the oils make them naturally stronger than other oils, and burning our candles in bigger rooms may not produce as fragrant a scent as when they're burned in smaller rooms.

What is the best way to burn your candles?

On the first burn, allow the melt pool to reach the edges of the container before extinguishing; this can take up to 3 hours depending on the size of your candle. This will ensure a more even burn throughout the life of the candle, and a maximum scent throw. 

Also, it's very important to trim the wick to about 1/4 inch before each burn, to help encourage an even melt pool and minimize smoking. As always, do not leave a burning candle unattended, and keep out of reach of children, pets, and drafts.

My candle has wet spots or frosting. Why?

Wet spots or frosting on a candle are very common and natural characteristics of pure vegetable waxes, and are most often caused by changes in temperature. They are purely aesthetic and absolutely do not affect the scent throw or burning properties of the candles. Often, the candle appearance will self-correct once the candle is burning and heating the jar. 

 

HOME FRAGRANCE FAQ

How long do your reed diffusers last?

The fragrance in each diffuser should last 2-3 months. Note that placing the diffuser in or near bright light or direct may shorten this life span.

What are the ingredients in your reed diffusers?

All of our reed diffusers are:



BATH + BODY FAQ

What are the ingredients in your roll-on perfumes?

Our perfume blends contain only pure vegetable oils and phthalate free, cosmetic grade fragrance oils, and will leave a dry yet fragrant finish on your skin.

Are your bath and body products gluten- and nut-free?

Yes - and vegan, too! They're also free of parabens, phthalates, and mineral oil. Please note: they do contain coconut oil.

What are the ingredients in your body lotion?

Ingredients: Water, Glycerol Stearate, Isopropyl Myristate, Coconut Oil, Stearic Acid, Cetearyl Alcohol, Ceteareth 20, Soybean Oil, Shea Butter, Dimethicone, Sunflower Oil, Aloe Vera, Hydrolyzed Silk, Disodium Benzophenone-4, Disodium Diazolidinyl Urea, Iodopropynyl Butylcarbamate, DMDM Hydantoin, Phthalate-free Fragrance Oils, Essential Oils 

What are the ingredients in your liquid hand soap?

Ingredients: Water, Sodium Methyl 2-Sulfolaurate, Disodium 2-Sulfolaurate, Cocamidopropyl Betaine, Lauramide MEA, Cetrimonium Chloride, PEG-150 Distearate, Organic Sage Leaf Extract, Organic Horsetail Extract, Organic Marigold Flower Extract, Organic Chamomile Flower Extract, Organic Ginseng Root Extract, Oat Extract, Organic Lemon Peel Extract, Organic Aloe Vera Leaf Extract, Pro-Vitamin B5, Polyquaternium-7, Citric Acid, Phenoxyethanol, Caprylyl Glycol, Ethylhexylglycerin, Hexylene Glycol, Fragrance Oil, and Essential Oils



MISCELLANEOUS FAQ

Can you make me a certain product in a different size or container than you currently offer?

We are currently unable to accomodate any custom product requests.

Can you do a private label product for my shop or event?

We do not do private label, and are unable to accommodate custom orders at this time.